As the frontline ambassadors of our organisation, our National Support Office Team serves as the crucial bridge between our clients and operational sites. Their pivotal role includes coordinating service requests, supporting daily operations, and building relationships with key stakeholders to understand and address their needs promptly and effectively. With a focus on excellence and customer satisfaction, they ensure seamless experiences for our clients while upholding the highest standards of service delivery.

Our Operations Team is the engine that drives efficiency and excellence within our organization. Responsible for contractor management, reporting, benchmarking, contractor relations, transitioning new business, and playing an important role in safety and compliance, they ensure seamless operations and foster success at every turn. With a blend of expertise, dedication, and precision, they keep our operations running smoothly and continuously elevate our standards of performance while prioritizing safety and compliance at every step.

Our Key Account Managers’ are completely focused on innovation and forward thinking. Their job is to be dedicated to managing, maintaining and developing client accounts or portfolios using a proactive approach. The day to day management of an account is taken care of by other members of our team so the Key Account Managers can focus on the bigger picture of helping our clients achieve best practice now and into the future.

The Business Development Management team is essentially our Sales team. They are friendly, focused waste management industry experts who go through our 6 step process with you; getting to know your business in detail so they can ensure the best, most effective solution. Analysing your needs, while keeping things as simple as possible for you is their forte.

Behind the scenes, our dedicated billing team takes care of our back-end operations, including meticulous reporting, data analysis, and financial management. Their expertise ensures accurate invoicing, efficient financial processes, and insightful analysis to drive strategic decision-making. With a keen eye for detail and a commitment to excellence, our billing team plays a vital role in supporting our organization's success.

Our Compliance managers are the ones who oversee the suppliers who are servicing your business. They are responsible for ensuring that all suppliers are fully certified and insured so you have nothing to worry about.

Part of this role includes auditing supplier facilities to ensure that the service we promise will be delivered is what is actually happening on site.

Through our pre-qualified network of over 280 suppliers we can provide you with almost any service you need, anywhere in Australia. These contractors are constantly being overseen and audited by our team to ensure that they are providing you with the highest quality service possible.

Every supplier is fully insured and compliant with all regulations including National EPA guidelines so you can rest assured that your business is doing everything right in terms of waste management.